HCMx Radio Episodes

HCMx Radio 86: Assessments, Communication and Employee Responsibility

Guest: Eric Shepherd is one of the world’s leading authorities on assessment software. As president and CEO of Questionmark, he leads the organization in producing groundbreaking software for running tests and assessments. The company’s flagship product, Questionmark OnDemand, enables users to write questions, arrange them into assessments, set security parameters,...

HCMx Radio 82: Cardinal Health’s Cindy Davidson on the Challenges of Training Medical Salesforces

Guest: Cindy Davidson, VP of Sales Operations at Cardinal Health Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group   Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories and physician offices worldwide. The company...

HCMx Radio 81: Teaching Front-Line Personnel: Allison Lagergren on Product Knowledge and Customer Service

Guest: Allison Lagergren, Learning and Development manager at Mercer Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group   Mercer is a global consulting leader helping clients around the world advance the health, wealth and careers of their most vital asset — their people. They work collaboratively with clients to transform strategy into...

HCMx Radio 80: Engagement – Best Practices and Business Outcomes

Video Podcast: Russ Wakelin of  HealthcareSource discusses Engagement, Best Practices and Business Outcomes Guest: Russ Wakelin, VP of Product Management at HealthcareSource. Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group Russ Wakelin is VP of Product Management at HealthcareSource. With more than 3,000 healthcare organizations as customers, HealthcareSource is the leading provider of talent-management solutions...

HCMx Radio 79: Using Assessments to Build a More Patient-Centered Workforce

Guest: Russ Wakelin, VP of Product Management at HealthcareSource. Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group   In this episode of HCMx Radio, we discuss the challenges of building a more patient-centered healthcare workforce by selecting, aligning, continuously developing and retaining highly-engaged people, and the role of assessments in addressing these needs. Russ Wakelin shares...

HCMx Radio 78: Critical Areas Women Should Focus on to Have Sustainable and Successful Careers

Guest: Niki Buchanan, General Manager and CEO of Philips Wellcentive Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group In this episode of HCMx Radio, we review critical areas women should focus on to have a sustainable and successful career. Niki Buchanan shares her varied career experiences and the trajectory she followed from her...