HCMx Radio 19: Training Without Coaching is Not Worth The InvestmentMelissa Benavides
Hosts: Rachel Cooke, COO, Brandon Hall Group; Mike Cooke, CEO, Chairman & HCM Principal Analyst, Brandon Hall Group
Guest: Sarah Vita, VP Sales Training, Prudential
In Brandon Hall Group’s research we see less than half of managers who are skilled in performance coaching and able to provide timely and actionable feedback. In our recent talk with Sarah Vita, who leads the sales training organization at Prudential, she talks about how empirical coaching drives accountability and results. Sarah also discusses how Prudential successfully implemented coaching across the entire sales function. The company involved senior leaders and sales people to create thought-provoking partnerships among their teams that fostered self-motivated problem-solvers.
Recorded December 11, 2015